POWER BILL RECEIVES NEW LOOK
Albemarle EMC members will begin receiving power bills with our new company logo. We want to make members aware of this so you will not think it is a scam. If you have any questions, please call (252) 426-5735.
SAMPLE BILL WITH NEW LOOK
A scammer has been calling our members from a 757 area code, attempting to have members give out their credit card number. The message says that their payment is past due and that they have 30 minutes to pay their bill. People are then asked to push "1" to enter their credit card information. If you receive one of these calls, please notify the authorities.
COVID-19 UPDATE OFFICE LOBBY CLOSURE
Our members’ and employees’ health and safety are our top priority. In an effort to help stop the potential spread of COVID-19 our office is now closed to the public. Our drive-through will remain open and our Member Service Representatives will be available by phone during normal business hours to assist with requests for new service, payments and any other member requests or needs.
We want to encourage our members to use remote options for bill payments that include our member portal and AEMC Mobile App, which can be found at www.aemc.coop. Payments can also be made 24 hours a day by phone 252-426-4419.
Requests for new service connects, service disconnects and other needs can be done by office phone 252-426-5735, by email firstname.lastname@example.org, and fax 252-426-8270.
We encourage everyone to review the COVID-19 symptoms on the CDC website www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html. We are committed to serving you and your families. Together we will get through this crisis.
AEMC Weather Stations
AEMC Camden Delivery Point
AEMC Edenton Sub Station